CrazyPC Return Merchandise Authorization Request Form

You can use this form to submit a Return Merchandise Authorization Request (RMA) for products that you wish to return to CrazyPC. Before submitting your return please check the following:

  1. The RMA request complies with our store Terms of Sale and Return Policy
  2. Contact technical support for assistance with the product before returning it. Email support questions to: rma(at)crazypc.com

Form Instructions

  1. Please fill out this form completely. If you do not know your invoice number please contact us by email at rma(at)crazypc.com . Incomplete or incorrect information may cause delays.
  2. Do not return products without first receiving an RMA number which will be provided after submission of this RMA request. Products returned without an RMA number will be refused.
  3. If you are returning an item for exchange of a DIFFERENT product select REFUND and submit an order for the product you wish to purchase. This form is for replacement of the same product only.
First Name
Last Name
Email
Phone
Shipping Address
Invoice # Located in upper right corner of your invoice.
Invoice Date (month/day/year)
Item #1 Product Code Description Qty
Item #2 Product Code Description Qty
Item #3 Product Code Description Qty
Reason for Return. (Please provide a detailed description of the problem for each item.)
Type of Return

Refund (Refund item less the shipping)

Replacement/Repair (NOT for exchanges. Also see NOTE below.)

Other (Wrong item)  (Explain)
NOTE: We inspect and test all products upon return. If you desire an immediate exact replacement or a different item, consider selecting refund and simply order the desired product.

<-Click this button to submit your RMA request. Please allow 24 hours (Mon-Fri) to receive your RMA number.